Health & Safety Information

[UPDATED AUGUST 2022]

As of August 1, 2022, vaccinations and masks are recommended but no longer required unless an artist requires them (which will be noted on the specific event page.)

We will continue to monitor the recommendations of health officials and support patrons choosing to wear masks.

BEFORE YOU ARRIVE

We will rely on you to be personally responsible for your decision to join us. If you are feeling unwell, please stay home.

TICKET DONATIONS AND EXCHANGES

Tickets are non-refundable but may be donated or exchanged for an event during the 2022-23 Season by contacting the box office two or more hours before the performance.

Learn more about our how to purchase tickets, and ticketing policies on our Ticket Info page.

ABOUT OUR VENUES

Each venue has enhanced ventilation and will undergo thorough cleaning before and after each event.

The Wellspring Theater and Epic Center ventilation systems have been updated with MERV 13 filters for added filtration, and the fresh air intake has been increased. In addition, Wellspring Theater is also using appropriately-sized air cleaners/fans for enhanced ventilation. The Epic Center restrooms are cleaned daily. Wellspring Theater has comprehensive cleaning protocol in place for all events including sanitization of seating areas, lobby, stage and flooring, backstage area, and dressing rooms. High contact surfaces, such as door handles, knobs, and switches, are disinfected before and after each event. Hand sanitizer is readily available in the lobby and theatre. Face masks and other PPE, such as gloves, are also available upon request and as needed.

Western Michigan University’s Dalton Center Recital Hall is continuing to follow best management practices for building HVAC systems in accordance with CDC recommendations. Restrooms and public areas such as entryways, hallways and lobbies are cleaned on a daily basis and extra attention is paid to high-frequency touch points to address concerns about cleanliness and sanitation.